Proud To Announce: We are now ISO9001:2015 Certified and CQI-9 compliant.
We’re very proud and excited to announce that we received our ISO 9001:2015 certification in March 2017 one system covering all our production, lab, packaging and office facilities in US, Germany and Denmark. The certification was issued by TÜV NORD. At the same time Expanite is now complying with the CQI-9 standard for heat treatment within automotive.
Our motivation to obtain these registrations was driven by a desire to meet customer needs and to increase customer satisfaction.
So, what is the difference between ISO 9001:2008 and ISO 9001:2015?
The most noticeable change to the standard is its new structure. ISO 9001:2015 now follows the same overall structure as other ISO management system standards (known as the High-Level Structure), making it easier for anyone using multiple management systems.
Focus on risk-based thinking
This has always been part of the standard, but the new version gives it increased prominence.
Another major difference is the focus on risk-based thinking. While this has always been part of the standard, the new version gives it increased prominence. Read more the changes here.
What this means to you, our customer.
This certification naturally sets us apart from the rest of the industry, but the real winners are our valued customers. This means that you can always have total confidence that Expanite adheres to world class manufacturing practices, and management principles which ensures that we can deliver time and time again, the products and services that meet your own requirements as well as international standards.
How this has helped us improve
As we worked towards the ISO9001:2015 certification, we learnt that it is all about an attitude and commitment towards a complete quality system. By thinking in terms of an organisational system, as we each perform our respective functions we behave in ways that support others in the system. Everyone at Expanite is part of the ISO certification experience from management to our sales and admin staff to our manufacturers and installation teams. It is not just a manufacturing system, but a company-wide way of doing business that puts our customers’ needs at the centre of all we do.
We are honoured to have received this level of recognition and we are committed to regular reviewing of our quality management system to continue to be at the forefront of our industry. And we look forward to hearing from you again, and to see how, with our new ISO status, we can be of greater benefit to your future projects.